Our Medication Management service is designed to ensure individuals receive their prescribed medications safely, accurately, and consistently. This is a core component of high-quality care, particularly for people with complex health conditions, long-term illnesses, or cognitive impairments.

We follow robust procedures aligned with national standards (such as NICE and CQC guidance), and ensure our staff are fully trained in the administration, recording, and monitoring of medicines. Whether we are supporting with oral tablets, creams, inhalers, injections, or specialist medications, our goal is to ensure compliance with treatment plans while upholding the individual’s dignity and choice.

Key features of our service include:

• 24/7 medication support delivered by trained carers or qualified nurses
• Support with prompting, assisting, or full administration based on individual needs
• MAR (Medication Administration Record) chart completion and audit trail
• Safe handling, storage, and disposal of medications
• Coordination with GPs, pharmacies, and healthcare professionals
• Monitoring for side effects, allergies, and changes in condition
• Regular medication reviews and support for dose adjustments
• Specialist training for complex care situations (e.g., insulin, PEG medications)

We treat every individual with dignity and respect, taking time to ensure they understand their medications where possible and feel in control of their treatment. Our service helps reduce hospital admissions, prevents medication errors, and supports improved health outcomes across home care, supported living, and residential settings.